Terms and Conditions

We reserve the right to modify the terms and conditions of use. If significant changes are made, you will receive notice of this. If you do not wish to accept any amended terms and conditions, you must immediately terminate the service. By creating a user account, you agree to our terms and conditions. This consent can be withdrawn at any time by closing your account


  1. The Parties

The Seller is Aeira AS with organization number: 926 902 024. Address: Gaustadalléen 21, 0349 Oslo. Phone: +47 464 47 033. Email: kontakt@aeira.no. Referred to as seller/the seller hereinafter.

The Buyer is the consumer placing the order, referred to as buyer/the buyer hereinafter.

  1. Pricing

The stated price for access to Æira is the total price the buyer shall pay. This price includes all fees and additional costs. The subscription type is without commitment, and one pays once for the period desired. One can choose between monthly, semester, or yearly subscription.

  1. Conclusion of Agreement

The agreement is binding for both parties when the buyer has placed their order in the payment solution in the online store.

  1. Payment

Payment occurs at the time the order is placed. We only offer sales of access to Æira through this website or through direct contact with one of our employees. It is not permitted to purchase access from a third party, for example, a 'partially used' subscription. We reserve the right to decline or cancel sales if we suspect that the terms of use above have been violated.

Purchasing access preferably occurs through our payment providers 'Nets,' 'PayPal,' or 'Vipps,' which offer payment with BankAxept, Visa, Mastercard, and Vipps.
If you purchase a subscription, we will charge your payment card monthly, every 6 months, or annually, depending on the subscription you chose. There is no commitment period, and you can cancel the subscription whenever you wish. You will not be refunded the subscription cost for the already paid current period.
In case of a price change for a subscription, you will receive a notification at least 30 days in advance.
When purchasing access to Aeira, you will receive an order confirmation for your purchase (receipt) that you can download and keep. All receipts for previous purchases are always available under "User Account".
Purchasing access to Aeira is subject to VAT as it is considered an educational tool.

  1. Delivery, Right of Withdrawal, and Complaints

Aeira is available and can be accessed from the moment the online ordering process is completed. Delivery therefore occurs immediately. Upon purchasing access to Aeira, the buyer will receive an order confirmation and receipt via email, which can be downloaded and saved.

Æira is a digital service delivered digitally immediately after the order is placed. Therefore, there is no right of withdrawal. By placing an order, the buyer consents to the immediate delivery of the service, and the buyer acknowledges that the right of withdrawal is thus forfeited.

The Act on the Supply of Digital Services to Consumers (the Digital Services Act) regulates the buyer's right to complain. If you wish to make a complaint, the buyer should send an email to kontakt@aeira.no as soon as possible, with a detailed description of the matter.

  1. Conflict Resolution

Any complaints must be directed to Æira within a reasonable time. The parties shall attempt to resolve any disputes amicably. If this is unsuccessful, the buyer may contact the Consumer Council for mediation. The Consumer Council is available by phone at 23 400 500 or www.forbrukerradet.no.

The license does not entail any transfer of copyright or other rights from Æira to you as the user. The content you access may not be copied, modified, or transferred to others without a separate agreement permitting this. Our technical solutions and user interfaces are also protected by copyright in accordance with the Copyright Act

User Responsibilities and Obligations
It is your responsibility to ensure that the information about you is correct and up-to-date. The license is personal and must not be shared with others. You are also responsible for ensuring that usernames and passwords are not made available to others. Misuse of licenses may result in the closure of the relevant user account without financial compensation and prosecution for copyright infringement.

Reservations Regarding Changes in Content
Æira has the right to conduct access control and electronic user measurement in accordance with the framework set forth by the privacy and personal data protection laws. Æira also has the right to make changes to the content of the digital service, such as to improve the user experience, even if this may result in content or features disappearing or changing significantly. To the extent practicable, users will be informed of any significant changes in advance.

Disclaimer of Liability
The medical field is constantly evolving, and we strive to ensure that Æira always has accurate and updated content. However, like any other learning resource, Æira may contain professional errors or deficiencies. We disclaim any liability for the consequences that any errors or deficiencies may cause, both in terms of exam responses and subsequent clinical practice. Users are encouraged to contact us at kontakt@aiera.no and provide feedback if any errors or deficiencies are detected in the content of the service. We will correct any errors or deficiencies as soon as possible after being notified.

Violation of Terms and Conditions
Violation of the current terms and conditions grants Æira the right to suspend the user from all services, and the paid license fee will not be refunded. In case of serious violations, Æira may claim damages and/or report the incident.

Operating System Support
We only support newer operating systems, you must be connected to the internet, and there is no guarantee of support for any other than these:
Windows 8 or newer
Mac OS 10.13 or newer
Processing of personal data

Aeira acknowledges the importance of processing data about you as an individual, such as name, address, or email address ("Personal Information").
This privacy policy specifies how Aeira AS, with organization number 926 902 024, may use, process, and store personal information.
The data controller for the personal information we process is Aeira AS, represented by CEO Mari Zimmermann.

If you visit our website and/or communicate with us by receiving newsletters or in connection with recruitment, Aeira may collect and store personal information. As Aeira is committed to protecting and respecting your privacy, this privacy policy specifies the personal information we collect and store, why we do so, and your rights regarding the personal information we have.
In general, you can visit www.aeira.no without revealing any personal information. We track the internet address of visitors who visit www.aeira.no and analyze this data for trends and statistics, but the tracked data does not include personal information. If you do not provide the information we request, you can still visit most of our web pages, but you may be unable to access certain options.

Hvorfor og hvilken informasjon vi samler inn

28.02.2024 New text under "Terms and Conditions"